Posted By :  Eileen McMullen-Alexander (eileen.mcmullen@gmail.com)
Posted :  3/26/2010
Comments :  I have been bringing my 11 year old Greyhound, Riley, to BMD for at least 7 years to see Dr Dribben, who has always been wonderful. My husband and I had an unplanned visit to the vet due to Riley having a swollen paw back in January. We scheduled this visit with Dr Souders as she was the first available Dr to meet with Riley. This was our first interaction with Dr Souders and I have to say, she has been wonderful! Through the course of treating Riley's swollen paw, she did some tests and discovered that he has high blood pressure. Dr Souders has been wonderful in treating the high blood pressure, she is easy to contact via the phone and she is always willing to explain things to me regarding my dogs condition in order to help me fully understand the implications of his condition. She eases my anxiety about his health by explaining things in an easy to understand manner. She is the perfect combination of warm and professional. I would also like to point out the thoughtful kindness of a vet tech named Andrea. My husband and I have brought Riley in at least three times in the past few months for "tech time" (to bring in urine samples, get blood drawn and have his BP taken). Andrea has been so wonderful with Riley and last night I was just so touched by the extra effort she made to make sure Riley was comfortable while have his BP taken. She remembered Riley from previous visits and put down a mat and blankets before we even got there to ensure his comfort while he had his BP taken. This extra effort really made a difference to my husband and I, as it allowed Riley to lay down and be comfortable while having his BP taken. I would like to thank Andrea for that. Andrea's compassion and love of animals is apparent in her interactions with Riley. I would like to thank Dr Souders, Andrea, (and other vet techs whose names I unfortunately don't know) and the women who work at the front desk (again, whose names I don't know) for always being so nice and kind not only to myself and my husband but to our dog.

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